Are you really interested in giving great service and making guests’ experiences unforgettable? In London, the catering business is a lively one with lots of chances to grow. Pay ranges from £11.50 an hour to £38,000 a year at the Shangri-La Hotel at The Shard, which is a good rate. We’re looking for passionate people to join our team and make sure our guests are completely satisfied.
Details of Hospitality Job in London:
- Title: Top Hospitality Jobs in London
- Company: Shangri-La Hotel at The Shard
- Job Type: Full-time / Part-time
- Country: United Kingdom
- Salary: £11.50/hour – £38,000/year
- Education: Hospitality experience or relevant qualifications
- Age: 18+
About Shangri-La Hotel at The Shard:
The famous Shard building is home to the Shangri-La Hotel, which has stunning views of London’s skyline and is a peaceful haven above the busy city streets. Guests at our hotel will enjoy a unique and luxurious stay because it combines the best of Asian kindness with the best of British culture.
Company Name: Shangri-La Hotel at The Shard
Location: 31 St Thomas Street, London SE1 9QU, United Kingdom
Website: www.shangri-la.com/london/shangrila/
Why Work With Us?
- Competitive Compensation: There are competitive pay deals with good pay based on experience and job duties.
- Professional Development: Opportunities for ongoing training and moving up in your work.
- Employee Benefits: Benefits for employees include discounted hotel stays, deals on food, and health and fitness programs.
- Inclusive Culture: Join a team of people from different backgrounds who work together and value respect and teamwork.
Available Hospitality Jobs in London (2026)
1. Guest Relations Officer
- Responsibilities: Welcome guests, manage check-ins/check-outs, handle inquiries, and ensure smooth guest experiences.
- Requirements: Excellent communication skills; previous front desk experience preferred.
- Salary: £24,621 per annum plus service charge.
2. Concierge
- Responsibilities: Assist guests with reservations, transportation, and local attraction information.
- Requirements: Strong knowledge of London; exceptional customer service skills.
- Salary: £28,458 per annum plus service charge.
3. Senior Commis Waiter/Waitress
- Responsibilities: Provide high-quality food and beverage service in our dining outlets.
- Requirements: Previous experience in a similar role and passion for hospitality.
- Salary: Up to £34,294 per annum (base £24,294 + average TRONC £10K).
4. Head Porter
- Responsibilities: Oversee porter team, manage luggage services, and ensure guest satisfaction.
- Requirements: Leadership skills and prior experience in a similar role.
- Salary: £35,000 per annum plus service charge.
5. Event Sales Manager
- Responsibilities: Manage event sales, coordinate clients, and oversee event execution.
- Requirements: Strong sales experience and excellent organizational skills.
- Salary: £38,000 per annum plus additional sales bonus.
6. Groups & Events Planning Manager
- Responsibilities: Plan and execute group events, liaise with clients, and ensure success.
- Requirements: Experience in event planning; high attention to detail.
- Salary: Competitive (details on inquiry).
7. Kitchen Porter
- Responsibilities: Maintain kitchen cleanliness, assist in basic food prep, and support kitchen staff.
- Requirements: Team player; ability to work in a fast-paced environment.
- Salary: £11.50–£12.50 per hour plus holiday pay.
8. Housekeeping Supervisor
- Responsibilities: Supervise housekeeping staff, maintain cleanliness standards, and manage inventory.
- Requirements: Previous housekeeping experience; leadership abilities.
- Salary: £34,500 per year, including service charge.
9. Assistant Guest Relations Manager
- Responsibilities: Support the Guest Relations Manager, handle VIP guests, and oversee guest services.
- Requirements: Strong interpersonal skills; prior guest relations experience.
- Salary: Up to £36,000 per year, including service charge.
10. Lobby Ambassador
- Responsibilities: Greet guests, provide information, and create a welcoming environment.
- Requirements: Excellent communication and a customer-focused attitude.
- Salary: £28,000 per annum.
Check Also: Hotel Manager & Receptionist Jobs in UK – Apply Now
Benefits of Job:
- Competitive Salary Packages: The hospitality industry in London offers competitive pay, making sure that workers are paid fairly for their skills, experience, and hard work. Extra benefits include service charges, tips, and performance-based bonuses.
- Career Growth and Professional Development: London hospitality jobs offer a lot of ways to improve your skills through organized training programs, mentorship, and career advancement, which lets people move up from entry-level jobs to management positions.
- Diverse and welcoming workplace: People who work in London’s hospitality industry are often surrounded by multiethnic teams and foreign guests. This creates an open and welcoming workplace culture that values teamwork, respect, and understanding between cultures.
- Chances to network with leaders in the field: Employees can meet famous clients, professionals in the field, and global brands. This gives them the chance to make valuable professional connections that can lead to future job prospects.
- Exposure to World-Class Hospitality Standards: Hotels, restaurants, and resorts in London offer hands-on experience with top-notch service, luxury management, and operational excellence. This helps workers develop skills that are recognized around the world in the hospitality industry.
- Benefits and lifestyle perks for employees: Many hospitality jobs in London offer great benefits like discounted hotel stays, dining rights, wellness programs, flexible schedules, and the chance to travel, which are good for both your personal and professional health.
Application process:
To apply for any of the above positions, submit your CV and a cover letter specifying your preferred role to our Human Resources department:
- Email: careers.london@shangri-la.com
- Address: Shangri-La Hotel at The Shard, 31 St Thomas Street, London SE1 9QU, United Kingdom
Ensure your application includes:
- Updated CV
- Cover letter detailing your interest and suitability
- Relevant certifications or references
Frequently Asked Questions:
What skills are required for hospitality jobs in London?
Strong communication, customer service, teamwork, and problem-solving skills are essential, along with prior hospitality experience, adaptability, and a positive attitude to ensure excellent guest experiences in London’s fast-paced hotel and restaurant environment.
How much can I earn in hospitality jobs London?
Hospitality salaries in London vary by role and experience, ranging from £11.50 per hour for entry-level positions to £38,000 per year for managerial roles, often including service charges, tips, and additional employee benefits.
What opportunities exist for career growth in London hospitality?
Hospitality jobs in London offer career advancement through training, mentorship, and promotions, enabling employees to progress from entry-level positions to supervisory, management, or specialized roles in luxury hotels, restaurants, and event planning sectors.
