Looking for a rewarding role in customer service? The Customer Service Specialist Jobs in Malaysia at G2G offer an exciting opportunity in 2026. With a monthly salary ranging from RM 1500.00 to RM 3000.00, this position welcomes candidates with 1-3 years of experience in the field.
Whether you enjoy engaging with customers directly or prefer handling queries online, this full-time, on-site role in Kuala Lumpur provides a dynamic work environment where your skills are valued and growth is encouraged.
Job Details:
- Title: Customer Service Specialist Jobs in Malaysia
- Company: G2G
- Location: Malaysia, Kuala Lumpur
- Salary: RM 1500.00-RM 3000.00per month
- Education: Secondary // Bachelor Degree / Diploma in Related Field
- Experience: 1-3 Years of Experience in Related Field
Job Overview:
G2G is currently in search of a Customer Service Specialist who is both motivated and dynamic. This position necessitates a commitment to delivering exceptional customer service, exceptional communication skills, and the ability to solve problems.
Responsibilities of Customer Service Specialist Jobs in Malaysia:
- Respond to customer inquiries in a timely manner through live chat, email, and phone.
- Efficiently and effectively address customer complaints.
- Offer customers product information and support.
- Accurately manage orders, returns, and exchanges.
- Work in conjunction with other departments to guarantee customer satisfaction.
- Retain documentation of transactions and interactions with customers.
Education and Qualifications of Customer Service Specialist Jobs in Malaysia:
- A high school diploma or its equivalent is required.
- It is advantageous to possess prior experience in customer service.
- Expertise in customer service software and Microsoft Office.
- Outstanding interpersonal and communication abilities.
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Benefits of Customer Service Specialist Jobs in Malaysia:
- Competitive Salary
Earn a fair and motivating income ranging from RM 1500 to RM 3000 per month with opportunities for performance-based increases. - Career Growth Opportunities
G2G encourages learning and development through training programs and promotions for motivated employees. - Health Insurance Coverage
Comprehensive medical plans are provided to ensure the wellbeing of you and your family. - Paid Time Off and Holidays
Enjoy a healthy work-life balance with vacation days and official holidays fully covered. - Supportive Work Environment
Collaborate with a friendly and dynamic team that values positivity and teamwork. - Skill Development Programs
Access workshops and courses to enhance professional skills and customer service expertise. - Employee Recognition
Outstanding performance is acknowledged and rewarded to motivate continuous excellence. - Flexible Work Collaboration
Work closely with different departments to gain exposure and broaden your experience. - Access to Modern Tools
Utilize the latest customer service software and technology to perform your tasks efficiently. - Professional Networking
Build connections within the company and industry, opening doors for future career opportunities.
How To Apply for Customer Service Specialist Jobs in Malaysia?
Candidates who are interested in applying should submit their resume and cover letter through the link provided.
Conclusion:
The Customer Service Specialist role at G2G offers a rewarding career with competitive pay, growth opportunities, and a supportive work environment. Ideal for candidates with 1-3 years of experience, the position involves assisting customers, managing orders, and ensuring satisfaction. With benefits like health coverage, paid leave, and skill development, this job in Kuala Lumpur is perfect for those passionate about helping others.
Frequently Asked Questions:
What experience is needed to apply?
Candidates with 1-3 years of experience in customer service or related fields are preferred, but motivated individuals with relevant skills may also apply.
How can I apply for this position?
Interested candidates should submit their resume and cover letter through the application link provided by G2G.
Will I need to work with other departments?
Yes, collaboration with different departments is part of the role to ensure smooth customer service and overall satisfaction.
