Stellar Support Solutions Inc. is a leading provider of customer service and administrative solutions across Canada. We are committed to delivering efficient, reliable, and professional support to clients in various industries. Our team thrives in a dynamic, inclusive, and supportive work culture and now, we are expanding.
We have multiple full-time and part-time vacancies in Toronto, Ontario, and welcome both local and qualified international candidates (with visa sponsorship and relocation assistance available).
Details:
- Company: Stellar Support Solutions Inc.
- Location: 101 Bay Street, Toronto, ON M5J 2N8, Canada
- Contact: hr@stellarsupportsolutions.ca | +1 416-555-1234
Available Positions:
Entry-Level Roles (training provided):
- Customer Service Representative
- Call Center Operator
- Data Entry Clerk
- Receptionist
Mid-Level & Specialist Roles (experience preferred):
- Administrative Assistant
- Account Coordinator
- Operations Administrator
Senior & Management Roles (2–5 years’ experience preferred):
- Office Manager
- Customer Support Supervisor
- Executive Assistant
Responsibilities:
| Role | Key Duties |
|---|---|
| Customer Service Representative | Handle inquiries via phone/email/chat, resolve issues, process orders, maintain records, upsell services. |
| Administrative Assistant | Manage schedules, maintain files, prepare reports, assist departments, handle communications. |
| Call Center Operator | Answer high-volume calls, provide product/service info, process requests, log interactions in CRM. |
| Data Entry Clerk | Enter and verify data, process transactions, maintain records, generate reports. |
| Office Manager | Oversee office operations, supervise staff, manage supplies, coordinate vendors, ensure compliance. |
| Customer Support Supervisor | Lead customer service team, monitor KPIs, coach staff, resolve escalations, improve processes. |
| Receptionist | Greet visitors, manage calls, schedule appointments, handle correspondence. |
| Account Coordinator | Manage client accounts, coordinate services, maintain records, prepare client reports. |
| Operations Administrator | Support daily operations, coordinate departments, track projects, maintain operational records. |
| Executive Assistant | Provide high-level support to executives, manage calendars, prepare documents, liaise with stakeholders. |
Check Also: Pastry Decorator Jobs in Canada with Sponsorship
Qualifications:
General Requirements for All Roles
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Organizational and problem-solving skills.
- Ability to work independently and in a team.
Preferred for Senior Roles
- Bachelor’s degree in business, communications, or related field.
- 2–5 years of relevant experience.
- Leadership and team management skills.
What We Offer:
- Competitive Salary: Based on role and experience.
- Visa Sponsorship & Relocation: For qualified international hires.
- Health Benefits: Medical, dental, and wellness coverage.
- Career Development: Training, mentorship, and advancement opportunities.
- Inclusive Work Culture: Supportive environment that values contributions.
- Perks: Performance bonuses, discounts, recognition programs.
LMIA Customer Service Jobs Canada:
LMIA customer service jobs in Canada are positions approved through a Labour Market Impact Assessment (LMIA), which confirms there are no Canadians available for the role. With an LMIA-backed job offer, you can apply for a work permit to work in retail, call centers, hospitality, or other customer-facing industries.
Common requirements:
- Excellent English or French communication skills
- Previous customer service experience
- Familiarity with Canadian workplace standards
Temporary Foreign Worker Program Admin Jobs:
The Temporary Foreign Worker Program (TFWP) admin jobs route allows Canadian employers to hire foreign administrative assistants, office clerks, and coordinators when local candidates are unavailable. These roles often require organizational skills, proficiency in office software, and the ability to manage documentation.
Provincial Nominee Program Office Jobs:
Through the Provincial Nominee Program (PNP), provinces can nominate foreign workers for permanent residency based on local labor market needs. Office jobs under PNP may include administrative officers, receptionists, and executive assistants, especially in provinces with growing business sectors like Manitoba, Saskatchewan, and British Columbia.
Work Permit for Customer Service Representatives in Canada:
If you have a valid job offer, you can apply for a work permit for customer service representatives in Canada. Depending on the employer, this may be through the LMIA process or exempt programs like international agreements (e.g., CUSMA).
Immigration Pathways for Admin and Office Roles:
There are several immigration pathways for admin and office roles in Canada, including:
- Temporary Foreign Worker Program (TFWP)
- Provincial Nominee Program (PNP)
- Atlantic Immigration Program (AIP)
- Rural and Northern Immigration Pilot (RNIP)
Express Entry Skilled Worker Office Administrator:
If you have experience as an office administrator, you may qualify under the Express Entry Skilled Worker stream, particularly through the Federal Skilled Worker Program or Canadian Experience Class. Your eligibility will depend on your work experience, language scores, and education.
Canada Immigration NOC Codes for Customer Service and Admin:
To apply for work permits or immigration programs, you’ll need the correct Canada immigration NOC codes for customer service and admin roles. Examples include:
- NOC 64409 – Other customer and information services representatives
- NOC 13110 – Administrative assistants
- NOC 12200 – Accounting technicians and bookkeepers (related admin roles)
Final Tips:
- Research employers with LMIA approval for faster work permit processing
- Check PNP in-demand occupation lists for your target province
- Prepare for English or French language tests (IELTS, CELPIP, or TEF)
- Build a Canadian-style resume tailored to your target job
With the right strategy, your customer service or administrative skills can lead to a work permit — and eventually, permanent residency in Canada.
How to Apply for Customer Service and Administration Jobs in Canada 2025?
- Send your resume and cover letter to hr@stellarsupportsolutions.ca.
- Specify the position title in the subject line.
- In your cover letter, explain why you are a strong fit for the role.
Application Deadline: Open until filled. Early applications encouraged.
About the Recruitment Process:
Shortlisted candidates will be contacted for an interview (virtual or in-person). Some roles may require skills assessments. For international applicants, our HR team will guide you through the visa sponsorship process.
Frequently Asked Questions:
What types of customer service and administration jobs are available in Canada?
Opportunities include call center agents, receptionists, office administrators, client service representatives, and administrative assistants.
What qualifications are required for customer service and administration jobs in Canada?
Typically, a high school diploma is the minimum requirement. Post-secondary education in business administration or related fields is an asset.
Do I need previous experience to work in these roles?
While some entry-level jobs require no prior experience, most employers prefer candidates with customer service skills, office administration knowledge, or related work history.
